Metrika članka

  • citati u SCindeksu: [4]
  • citati u CrossRef-u:0
  • citati u Google Scholaru:[=>]
  • posete u poslednjih 30 dana:11
  • preuzimanja u poslednjih 30 dana:6
članak: 1 od 1  
Vojnotehnički glasnik
2011, vol. 59, br. 4, str. 40-61
jezik rada: engleski
vrsta rada: naučni članak
doi:10.5937/vojtehg1104040P


Fuzzy-DEA model za merenje efikasnosti kvaliteta transportne usluge
University of Defence, Military Academy, Deanery, Belgrade

e-adresa: dpamucar@gmail.com

Sažetak

DEA pristup omogućava da se matematičkim programiranjem implicitno procenjuje odnos većeg broja ulaznih i izlaznih parametara uspešnosti. Rezultat toga je kvantifikacija efikasnosti poslovanja preduzeća i pružanje mogućnosti sagledavanja određenih nedostataka sa nivoa top menadžmenta. Nivoi efikasnosti određeni na osnovu istih parametara ovaj analitički proces čine objektivnim i omogućavaju da se na osnovu procene ukupne efikasnosti uspešno identifikuju primeri najbolje prakse. U radu je prikazan fuzzy-DEA model za ocenu efikasnosti sistema javnog gradskog i prigradskog prevoza. Fuzzy-DEA model omogućava uvid u trenutno stanje pružanja kvaliteta usluga sistema JGPP-a i daje predloge za unapređenje neefikasnih sistema JGPP-a do nivoa svojih najboljih standarda. Takva kvantifikacija omogućuje formiranje dugoročno stabilnog sistema JGPP-a. Pošto većinu prikupljenih podataka karakteriše visok stepen neizvesnosti, subjektivnosti i neodređenosti, za prikaz opisanih neizvesnosti i neodređenosti korišćena je fuzzy logika. Fuzzy lingvističkim deskriptorima opisani su izlazni parametri DEA modela. Na taj način fuzzy logikom omogućena je eksploatacija tolerancije koja postoji pri nepreciznosti, nejasnoći i parcijalnoj istinitosti dobijenih rezultata istraživanja.

Ključne reči

Data Envelopment Analysis; fuzzy logic; javni gradski prevoz; kvalitet transporta

Reference

Bailey, T.C., Munford, A.G. (1994) Modeling a large, sparse spatial interaction matrix using data relating to a subset of possible flows. European Journal of Operational Research, 3/ str. 489-500
Božanić, D.I., Pamučar, D.D. (2010) Vrednovanje lokacija za uspostavljanje mosnog mesta prelaska preko vodenih prepreka primenom fuzzy logike. Vojnotehnički glasnik, vol. 58, br. 1, str. 129-145
Charnes, A., Cooper, W.W., Lewin, A.L., Seiford, L.M. (1994) Data envelopment analysis theory, methodology and applications. Boston: Kluwer Academic Publishers
Charnes, A., Cooper, W.W., Rhodes, E. (1978) Measuring the efficiency of decision making units. European Journal of Operational Research, 2, 6, 429-444
Chiclana, F., Herrera, F., Herrera-Viedma, E., Alonso, S. (2007) Some induced ordered weighted averaging operators and their use for solving group decision making problems based on fuzzy preference relations. European Journal of Operational Research, 182, str. 383-399
Cooper, W.W., Seiford, M.L., Tone, K. (2002) Data Envelopment analysis: A comprehensive Text with Models, Applications, References and DEA-Solver Software. Dordrecht, itd: Kluwer Academic
Duygun, F.M., Jackson, P.M., Weyman-Jones, T.G. (2000) Measuring the efficiency of European Airlines: An application of DEA and Tobit Analysis. Siena: AM of the European Public Choice Society
Đorović, B., Ljubojević, S., Dimić, S. (2005) Optimizacija realizacije transportnih procesa primenom ruting-modela. Vojnotehnički glasnik, vol. 53, br. 1, str. 76-85
Farrell, M.J. (1957) The measurement of productive efficiency. Journal of Royal Statistical Society: Series A, 120 (3): 253-290
Gillen, D., Lall, A. (1997) Developing measures of airport productivity and performance: an application of data envelopment analysis. Transportation Research E: Logistics and Transportation Review, 4/ str. 261-273
Herrera, F., Herrera-Viedma, E., Martínez, L. (2008) A fuzzy linguistic methodology to deal with unbalanced linguistic term sets. IEEE Transactions on Fuzzy Systems, 16, str. 354-370
Karlaftis, M.G. (2004) ADEA approach for evaluating the efficiency and effectiveness of urban transit systems. European Journal of Operational Research, 152/ str. 354-364
Kerstens, K. (1996) Technical efficiency measurement and explanation of French urban transit companies. Transportation Research, 30/ str. 431-452
Liang, L., Wu, J., Cook, W.D., Zhu, J. (2008) Alternative secondary goals in DEA cross efficiency evaluation. International Journal of Production Economics, 113/ str. 1025-1030
Ljubojević, S. (2007) Mogućnosti implementacije savremenih sistema upravljanja saobraćajem u sistem odbrane. Vojnotehnički glasnik, vol. 55, br. 4, str. 463-474
Martínez, L. (2007) Sensory evaluation based on linguistic decision analysis. International Journal of Approximate Reasoning, 44/ str. 148-164
Oum, T.H., Yu, C. (1994) Economic efficiency of railways and implications for public policy. Journal of Transport Economics and Policy, 28/ str. 121-138
Pamučar, D.D. (2010) Primena fuzzy logike i veštačkih neuronskih mreža u procesu donošenja odluke organa saobraćajne podrške. Vojnotehnički glasnik, vol. 58, br. 3, str. 125-145
Seiford, L.M. (1999) Sensitivity and stability of the classification of returns to scale in data envelopment analysis. Journal of Productivity Analysis, 1, str. 55-75
Seiford, L.M., Zhu, J. (1998) An acceptance system decision rule with data envelopment analysis. Computers and Operations Research, 25, str. 329-332
Sherman, D., Zhu, J. (1996) Service Productivity Management: Improving service performance using data envelopment analysis (DEA). Boston: Springer
Su, J.C.P., Rogers, M.M. (2005) Using DEA to Examine Efficiency of National Transportation Systems
Thanassoulis, E. (2001) Introduction to the theory and application of data envelopment analysis: A foundation text with integrated software. New York: Springer-Verlag LLC
Tone, K., Tsutsui, M. (2009) Network DEA: A slacks-based measure approach. European Journal of Operational Research, 197/ str. 243-252
Wei, Q.L., Sun, B., Xiao, Z.J. (1995) Measuring Technical Progress With Data Envelopment Analysis. European Journal of Operational Research, 80(3), str. 691-702
Wilkens, K. (2001) Portfolio evaluation and benchmark selection: A mathematical programming approach. Journal of Alternative Investments, 1, str. 9-19
Yu, M.M., Fan, C.K. (2006) Measuring the Cost Effectiveness of Multimode Bus Transit in the Presence of Accident Risks. Transportation Planning and Technology, 5, str. 383-407
Zhu, J. (2003) Quantitative models for performance evaluation and benchmarking data envelopment analysis with spreadsheets and DEA Excel Solver. Boston: Kluwer Academic Publishers