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2014, vol. 60, iss. 1, pp. 50-59
article language: Serbian
document type: Review Paper
published on: 13/05/2015
Quality management in construction companies
University 'Union - Nikola Tesla', Belgrade



To achieve a high level of business efficiency at construction companies is a great challenge of modern management, which implies high level of performances and results compared to the competition, and also in comparison with the best in their branch - grupation. This means showing the long-term trend of improvement, breakthroughs and innovations in all aspects of the business, the existence and application of TQM techniques and activities. Creating the product of high level quality in increasingly demanding market is a necessary precondition for construction company survival, whereby it is important to increase the pressure on control of quality cost, and business operations with continuous monitoring of changes in an environment and the demand for their products. In this context, the quality in construction business viewed from the aspect of quality of object which is manifesting in their functionality, in economical aspect, also aesthetically, energy efficiency and security. Quality is especially considering in relation to level of satisfaction of all participants in the construction - the customer, investor, contractor and end-user facilities.