- citati u SCIndeksu: 0
- citati u CrossRef-u:0
- citati u Google Scholaru:[
 ]
- posete u poslednjih 30 dana:19
- preuzimanja u poslednjih 30 dana:11
|
|
|
2020, br. 44, str. 99-114
|
|
Standardizacija kvaliteta - faktor održive konkurentnosti preduzeća u Srbiji
Quality standardization: A factor of sustainable competitiveness of companies in Serbia
Sažetak
Predmet istraživanja u ovom radu je analiza mogućnosti kreiranja održive konkurentnosti preduzeća sa aspekta funkcionalnog jedinstva ekonomske i ekološke održivosti, te produkcije proizvoda saglasno međunarodnim stanadardima poslovanja. Postizanje višeg nivoa konkurentnosti strateški je cilj svakog preduzeća, dok konkurentnost proizvoda podrazumeva odgovarajuću standardizaciju kvaliteta. Polazna pretpostavka je da bi preduzeća postala konkurentna kako na domaćem, tako i na međunarodnom tržištu neophodno je da standardizuju svoje poslovanje, unapređenjem sistema kvaliteta. Cilj je da se sagleda koliko domaća preduzeća pored ostalih potrebnih faktora pridaju značaj standardizaciji kvaliteta, koliko su zainteresovani za investiranje u implementaciju standarda ISO 9000:2000 koji su prevashodno orijentisani na zadovoljenje zahteva klijenata i time unapredila svoje poslovanje. U ovom istraživanju korišćene su hipotetsko - deduktivne metode, analitičko - deduktivne i komparativne metode, istorijske i statističko - deskriptivne metode i metode komparativne statistike (ch2 Test, ANOVA).
Abstract
The analysis of the possibilities of creating the sustainable competitiveness of an enterprise from the point of view of the functional uniformity of economic and ecological sustainability, as well as the production of products in compliance with the international standards for business operations, is the subject matter of the research conducted in this paper. The achievement of a higher level of competitiveness is a strategic goal of every enterprise, while the competitiveness of a product implies an appropriate standardization of quality. The starting assumption is that in order for enterprises to become competitive not only on the domestic market, but on the international market as well, it is necessary that they should standardize their business operations by improving the quality system. The goal is to gain an insight into how much significance domestic enterprises give to the standardization of quality, apart from the other needed factors, how interested they are in investing in the implementation of the ISO 9000:2000 standards, which are primarily oriented towards the satisfaction of client requirements, thus improving their own business operations. In this research study, the hypothetical-deductive methods, analytical-deductive and comparative methods, historical and statistical-descriptive methods, as well as the comparative statistical methods (ch2 Test, ANOVA), are used.
|
|
|
|
Reference
|
|
|
*** (2015) ISO 9001 - Sistem menadžmenta kvalitetom - zahtevi
|
|
3    
|
Aničić, J., Aničić, D., Kvrgić, G. (2019) Sustainable growth and regional competitiveness of Serbian economy. Ekonomika, vol. 65, br. 2, str. 65-74
|
|
1
|
Arsovski, S. (2013) Sinergijski efekat procesa menadžmenta i liderstva. u: 40. Nacionalna konferencija o kvalitetu FQ2013, Beograd, A-2
|
|
1
|
Bobera, D., Strugar-Jelača, M., Bjekić, R. (2017) Analysis of leadership styles in medium and large companies on the territory of the Republic of Serbia. Anali Ekonomskog fakulteta u Subotici, br. 37, str. 117-127
|
|
|
Božilović, S., Miletić, V. (2014) Menadžment kvaliteta građevinskih kompanija. Ekonomika, vol. 60, br. 1, str. 50-59
|
|
1
|
Cvjetković, M., Ilić, D. (2015) Kvalitet u funkciji unapređenja konkurentnosti domaćih preduzeća. Ekonomski izazovi, vol. 4, br. 7, str. 48-63
|
|
|
Čeha, M. (2014) Analiza aspekata unapređenja kvaliteta poslovanja domaćih organizacija. Kvalitet i izvrsnost, 3-4, 34-37
|
|
|
Ćurčić, N., Miletić, V. (2020) Factors important for achieving the competitiveness of industrial and agroindustrial products. Ekonomika poljoprivrede, vol. 67, br. 3, str. 831-847
|
|
|
Domazet, I., Zubović, J., Lazić, M. (2018) Driving factors of Serbian competitiveness: Digital economy and ICT. Strategic Management, vol. 23, br. 1, str. 20-28
|
|
|
Krstić, B., Krstić, M., Đekić, I. (2018) Sustainability of development and growth: Crisis, distribution of income and inequality. Economics of Sustainable Development, vol. 2, br. 1, str. 1-12
|
|
|
Miletić, V. (2020) Liderstvo u savremenoj organizaciji. Niš: Ekonomika
|
|
|
Miletić, V., Ćurčić, N., Aničić, D. (2017) Kvalitet srpskih proizvoda - ključ za održivu konkurentnost na otvorenom tržištu. u: Međunarodna multidisciplinarna naučna konferencija 'Eurobrand' (XV), 24-26 novembar, TQM Center, Zrenjanin, e-Zbornik radova, 73-84
|
|
1
|
Miletić, V., Ćurčić, N., Miletić, S. (2019) Ocene ključnih faktora unapređenja poslovanja i marketinškog koncepta u domaćim organizacijama. Vojno delo, vol. 71, br. 2, str. 289-304
|
|
|
Miletić, V., Jovanović, Z., Pavić, Ž. (2020) Evaluation of management methods and techniques regarding quality improvement of Serbian organizations' business. Ekonomika, vol. 66, br. 3, str. 55-71
|
|
1
|
Miletić, V., Miletić, S., Berber, N. (2019) How high are the performances of organizations operating in Serbia?. Facta universitatis - series: Economics and Organization, vol. 16, br. 2, str. 215-228
|
|
1
|
Milovanov, B. (2016) Kvalitet organizacije u svetlu novih verzija standarda za sisteme menadžmenta. Kvalitet i izvrsnost, 9-10, 45-48
|
|
1
|
Milunović-Koprivica, S., Bešić, C., Ristić, O. (2019) QFD method application in the process of hotel service quality improvement. Menadžment u hotelijerstvu i turizmu, vol. 7, br. 2, str. 57-66
|
|
1
|
Oakland, J. (2005) Total quality management. u: Lock Denis [ur.] Grower Handbook of Quality Management, London: Gower Press
|
|
3
|
Olavarrieta, S., Friedmann, R. (2008) Market orientation, knowledge-related resources and firm performance. Journal of Business Research, 61(6): 623-630
|
|
|
Popescu, G.H., Sima, V., Nica, E., Gheorghe, I.G. (2017) Measuring Sustainable Competitiveness in Contemporary Economies-Insights from European Economy. Sustainability, 9(7): 1230-1230
|
|
|
Popović, B. (2013) Svetska klasa kvaliteta. Kvalitet i izvrsnost, 11-12, 33-36
|
|
|
Simić, V. (2012) Bitka za kvalitet - društvena, organizaciona, menadžerska, lična. Kvalitet i izvrsnost, vol. 1, br. 9-10, str. 17-18
|
|
|
Soković, M., Jovanović, J., Krivokapić, Z., Vujović, A. (2009) Basic quality tools in continuous improvement process. Strojniški vestnik - Journal of mechanical engineering, 55(5), 333-341
|
|
|
Šarović, D. (2014) Kreativnost i standardizacija. Kvalitet i izvrsnost, 1-2, 93-95
|
|
|
|
|