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Ekonomika
2019, vol. 65, br. 1, str. 11-23
jezik rada: engleski
vrsta rada: izvorni naučni članak
doi:10.5937/ekonomika1901011K

Creative Commons License 4.0
Iza zovi mode la poslovne izvrsnosti u Africi - studija slučaja predreduzeća godine (COYA)
United States International University - Africa (USIU-A, Chandaria School of Business, Kenya

e-adresa: pnkiriri@usiu.ac.ke

Sažetak

Modeli poslovne izvrsnosti (BEM) predstavljaju okvire razvijene da usmeravaju organizacije ka najboljim praksama koje vode do održivih visokih performansi. Ovi modeli su međunarodno priznati kao okvir za pomoć pri usvajanju principa poslovne izvrsnosti i kao delotvoran način merenja koliko su ovi principi primenjeni u organizaciji. Postoji nekoliko modela poslovne izvrsnosti koji se koriste u različitim zemljama. Severna Amerika, Evropa, Azija, Južna Amerika i Australija imaju nacionalne modele poslovne izvrsnosti. U Africi različite zemlje su kreirale nacionalne i industrijske/sektorske modele poslovne izvrsnosti. Međutim, primena ovih modela nije dala dobre rezultate. Ovo istraživanje se fokusira na pregled literature o modelima poslovne izvrsnosti i identifikovanje iza-zova sa kojima se suočavaju modeli poslovne izvrsnosti u Africi. Takođe, rad daje praktične preporuke koje treba usvojiti radi uspešne primene modela poslovne izvrsnosti.

Ključne reči

modeli poslovne izvrsnosti; nacinalne nagrade za kvalitet; Afrika

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