Metrika članka

  • citati u SCindeksu: 0
  • citati u CrossRef-u:0
  • citati u Google Scholaru:[=>]
  • posete u poslednjih 30 dana:6
  • preuzimanja u poslednjih 30 dana:6
članak: 5 od 11  
Back povratak na rezultate
Journal of Applied Engineering Science
2017, vol. 15, br. 2, str. 113-121
jezik rada: engleski
vrsta rada: izvorni naučni članak
doi:10.5937/jaes15-12172


Teaching business process management: Improving the process of process modelling course
(naslov ne postoji na srpskom)
Tomas Bata University in Zlín, Zlín, Czech Republic

e-adresa: hrabal@fame.utb.cz

Projekat

Project FaME TBU No. IGA/FaME/2015/043

Sažetak

(ne postoji na srpskom)
Process approach is a part of many organizations' management systems. Process oriented organizations focus on value added processes, their management, performance measurement, improvement and automation. However, in many higher education institutions is not process management implemented and its teaching does not always correspond with business needs and practice. This paper deals with the latter side of process management in higher education - course of process management held at Faculty of management and economics of Tomas Bata University in Zlín. The main purpose of the paper is to present the results of the research among Czech universities and their approach to BPM education and a case study of process management course and its improvement at Faculty of Management and Economics at Tomas Bata University in Zlín. To improve the course, the very aspects of process management such as customer focus or performance measurement were applied. The performed action research is then described in form of the case study.

Ključne reči

Reference

Abdous, M. (2011) Towards a framework for business process reengineering in higher education. Journal of Higher Education Policy and Management, 33(4): 427-433
Ahmad, H., Francis, A., Zairi, M. (2007) Business process reengineering: critical success factors in higher education. Business Process Management Journal, 13(3): 451-469
APQC (2016) Process and performance management. https://www.apqc.org/knowl-edge-base/download/363319/K06479_2016_PPM_Priorities_Survey_Summary.pdf, 9 Apr. 2016
Bandara, W., i dr. (2010) Business process management education in academia: Status, challenges, and recommendations. Communication of the Association for the Information Systems, (21), pp. 744-776
Brennan, L.L., Austin, W.W. (2003) Addressing the Need for Management Processes for Higher Education Accreditation. Innovative Higher Education, 28(1): 49-62
Davenport, T.H., Short, J.E. (1990) The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review, (31)4, pp. 11-27
Davis, J., Mehta, K. (1997) Reengineering a School of Business of the Future: A Mission/Vision Model for Higher Education in Transformational Times. SAM Advanced Management Journal, (62)2, pp. 8-15
Hammer, M. (1990) Reengineering Work: Don't Automate, Obliterate. Harvard Business Review, pp. 104-112. July-; August
Hars, A. (2002) Using BPR Tools in Business Process Education. u: Scheer, August-Wilhelm; Abolhassan, Ferri; Jost, Wolfram; Kirchmer, Mathias [ur.] Business Process Excellence, Berlin, Heidelberg: Springer Nature, str. 175-186
Jeston, J., Nelis, J. (2008) Business process management: Practical guidelines to successful implementations. Amsterdam: Elsevier/Butterworth-Heinemann
Recker, J., Rosemann, M. (2009) Teaching business process modelling: Experiences and recommendations. Communication of the Association for the Information Systems, (25), pp. 1-16
Seethamraju, R. (2012) Business process management: a missing link in business education. Business Process Management Journal, 18(3): 532-547
Smith, H., Fingar, P. (2007) Business process management: The third wave. Tampa: Meghan-Kiffer Press
Tuček, D., Basl, J. (2011) Using BPM principles to increase the efficiency of processes in higher education in the CR. u: 2th International Conference on Education and Educational Technologies, Proceedings, Greece, Corfu: World Scientific and Engineering Academy and Society (WSEAS/NAUN), pp. 47-51
Tučková, Z., Tuček, D. (2010) Increasing knowledge by teaching of modern BPM systems. u: Latest Trends on Engineering Education, Greece, Corfu: World Scientific and Engineering Academy and Society (WSEAS), pp. 487-492
Walker, K.B., Black, E.L. (2000) Reengineering the undergraduate business core curriculum: aligning business schools with business for improved performance. Business Process Management Journal, 6(3): 194-213