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2021, br. 45, str. 3-26
Upotreba komercijalne medijacije kao alternativnog alata za rešavanje sporova u Češkoj, Mađarskoj i Slovačkoj
aJ. Selye University, Komárno, Slovakia
bUniversity of Economics, Prague, Czech Republic
cEastern Kentucky University, Richmond, USA
dSzent Istvan University, Gödöllő, Hungary
eELTE-University, Budapest, Hungary
fELTE-University, Budapest, Budapest, Hungary
gNational Public University, Budapest, Hungary
hEconomic University Budapest, Budapest, Hungary

e-adresapoorjf@t-online.hu, rlankasova@volny.cz, allen.engle@eku.edu, Szabo.Katalin@gtk.szie.hu, budavaritakacs89@gmail.com, sebenz@ujs.sk, korenyi.robert@gmail.com, peter.szitas@gmail.com, juhasz.timi@hotmai
Ključne reči: sukob; upravljanje sukobima; posredovanje; komercijalno posredovanje; Češka; Mađarska i Slovačka
Sažetak
Dugo vremena su razne kompanije i organizacije koristile tradicionalne sudove ili druge pravne alate za rešavanje različitih složenih sporova ili problema. Međutim, brojni faktori uticaja često su prekidali ovaj formalizovani pristup rešavanju problema. U zemljama bivšeg istočnog bloka, pod bivšim komunističkim sistemom, partija se često ponašala kao posrednik. To se, naravno, potpuno promenilo otkako je politički sistem postao demokratski. Naša studija istražuje stilove, postupke i procese rešavanja sukoba u centralnoj Evropi - posebno u Češkoj, Slovačkoj i Mađarskoj. 297 kompanija koje su proučavane u ove tri zemlje pokazuju da se sukobi između pojedinaca, zaposlenih i preduzeća nalaze često, dok se problemi između lokalne kompanije i povezanih matičnih kompanija ređe nalaze. Bez obzira na zemlju, kompanije su provele najmanje 10% svog radnog vremena baveći se unutrašnjim sukobima. Oko 79% organizacija fokusira se na upravljanje spoljnim sukobima tokom najmanje 10% svog radnog vremena, dok oko 9% kompanija koristi medijaciju kao metod rešavanja sukoba. Organizacije u studiji se ne razlikuju od zemlje do zemlje u pogledu upotrebe i uspeha prakse medijacije.
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O članku

jezik rada: engleski
vrsta rada: izvorni naučni članak
DOI: 10.5937/AnEkSub2145003P
primljen: 21.01.2021.
prihvaćen: 11.03.2021.
objavljen u SCIndeksu: 30.07.2021.
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