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Ekonomski horizonti
2016, vol. 18, br. 3, str. 215-232
jezik rada: srpski, engleski
vrsta rada: izvorni naučni članak
objavljeno: 02/02/2017
doi: 10.5937/ekonhor1603215R
Unapređenje poslovnih procesa u e-lancima snabdevanja
Univerzitet u Kragujevcu, Ekonomski fakultet

e-adresa: rejman@kg.ac.rs

Projekat

Inteligentni sistemi za razvoj softverskih proizvoda i podršku poslovanja zasnovani na modelima (MPNTR - 44010)

Sažetak

Razvoj modela za unapređenje poslovnih procesa u e-lancima snabdevanja podrazumeva primenu procesnog pristupa i metodologija za razvoj informacionih sistema, i obuhvata dizajn modela zahteva, logički dizajn modela ključnih procesa sa definisanim tokovima informacija unutar logičkih podsistema, logički dizajn modela podataka, logički dizajn modela mreže i distribucije podataka, kao i logički dizajn modela interface-a za potrebe različitih korisnika. Pri tome korišćene su različite metode i tehnike za različite faze razvoja menadžment informacionog sistema, upravljanje poslovnim procesima, upravljanje performansama poslovnih procesa i analitički hijerarhijski proces kao metod višekriterijumskog odlučivanja. U radu su analizirani poslovni procesi i različiti tipovi lanaca snabdevanja u automobilskoj industriji kao predstavniku složenih sistema. Izabrani su ključni poslovni procesi i ključni indikatori performansi poslovnih procesa na bazi kojih je razvijen model analitičkog hijerarhijskog procesa i vršena njihova optimizacija. Rezultat rada je model menadžment informacionog sistema za unapređenje ključnih poslovnih procesa u e-lancima snabdevanja. Rezultati istraživanja pokazuju da se kroz unapređenje performansi poslovnih procesa u e-lancima snabdevanja, primenu razvijenog modela za unapređenje ključnih poslovnih procesa, kao i primenu Web baziranih informaciono-komunikacionih rešenja utiče na efikasnost i kvalitet e-lanaca snabdevanja.

Ključne reči

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