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Sociologija
2013, vol. 55, br. 3, str. 439-460
jezik rada: srpski
vrsta rada: izvorni naučni članak
doi:10.2298/SOC1303439P
Uticaj informacione tehnologije na dizajn organizacije - primer organizacije u zdravstvu
aUniverzitet u Beogradu, Ekonomski fakultet
bAfilijacija nije data

e-adresa: mirjana.ekof@beotel.net, jelena.lukic@parallel.rs

Sažetak

Cilj rada je da istraži uticaj informacione tehnologije (IT) na organizaciju uključujući sve njene elemente, koji prema Modelu zvezde (Kates i Galbraith, 2007) čine sastavni deo organizacionog dizajna, kao i da ukaže da je IT postala strateški važan resurs koji obezbeđuje koncentraciju svih relevantnih informacija za kvalitetno odlučivanje i integraciju kompleksnih organizacija preko koncepta 'Big Data' (Manyika et al, 2011). Za potrebe provere polaznih stavova, izvršeno je istraživanje u organizaciji iz sektora zdravstva. Izbor organizacije iz oblasti zdravstva motivisan je činjenicom da je zdravstvo izuzetno važan segment koji utiče na kvalitet života i životni standard građana i da su uticaji IT na organizacioni dizajn i preko njega na efikasnost organizacije u zdravstvu vidljivi i daju dobar uvid u implikacije informacione tehnologije i mogućnosti za zaključivanje o pitanjima koja su predmet istraživanja: da li i na koji način informaciona tehnologija uzrokuje promene u dizajnu organizacije; da li utiče na sve elemente dizajna podjednako; na koje elemente ima najintenzivniji uticaj i zašto; da li i zašto zaposleni i korisnici zdravstvenih usluga ispoljavaju otpor uvođenju informacione tehnologije; na koji način se može ublažiti otpor zaposlenih i korisnika usluga.

Ključne reči

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