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2015, vol. 10, br. 2, str. 71-83
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Upravljanje vrednošću brenda sa posebnim osvrtom na emocionalni aspekt brendiranja
Management value of the brand with special emphasis on the emotional aspect of branding
Sažetak
Turbulentno tržišite, koje će u budućnosti biti sve dinamičnije, zasniva se na tesnoj saradnji kompanije (brendova) sa svojim kupcima. Imati prestižan brend i verne potrošače cilj je kome teže svi učesnici na tržištu. Međutim, mnoge kompanije nisu u stanju da predvide i planiraju proces upravljanja brendom već ostaju na površnom shvatanju brendiranja kao jednostavnom procesu kreiranje imena, slogana i dizajna proizvoda. Ukoliko brendovi uspeju da ostvare emocionalnu vezu sa kupcem, onda je put za ostvarenje poslovnog uspeha i maksimiziranje profita otvoren. Sve veći broj kompanija shvata važnost i neophodnost brendiranja. Uvidevši da se dobra reputacija i pozitivan imidž odražava na poslovni uspeh, kompanije u poslednje vreme sve više posvećuju pažnju ovoj problematici.
Abstract
Turbulent of markets, which in future will be more dynamic, based on close collaboration companies (brands) with towards his customers. Having a prestigious brand and loyal customers is the goal of which tend to all market participants. However, many companies are not able to predict and plan the management of the brand, but remain on a superficial understanding of branding as a simple process of creating names, slogans and product design. If brands fail to achieve an emotional connection with the customer, then the way to achieve business success and profit maximizing open. An increasing number of companies realize the importance and necessity of branding. Realizing that a good reputation and positive image reflected in business success, the company recently increasingly pay attention to this issue.
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