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2018, vol. 6, br. 1, str. 93-103
Ljudski resursi u hotelijerstvu Srbije
Univerzitet u Kragujevcu, Fakultet za hotelijerstvo i turizam, Vrnjačka Banja

e-adresanikolinakordic83@gmail.com
Ključne reči: ljudski resursi; hotelijerstvo; upravljanje; kadrovi Srbija
Sažetak
Srbija je zemlja značajnih turističkih potencijala koji još uvek nisu u dovoljnoj meri iskorišćeni. Srbija je, takođe, zemlja neravnomernog razvoja turizma. Srbija je zemlja visokog stepena koncentracije turističkog prometa. To znači fokus na mali broj turističkih destinacija koje su se tržišno profilisale. Srbiju karakteriše još uvek nedovoljna sistematičnost u razvoju turizma. To znači nedostatak odgovarajuće strategije koja bi se prilagođavala konkretnim prostorima, shodno njihovoj atraktivnosti i specifičnostima. To takođe upućuje i na neadekvatne ljudske resurse koji treba da realizuju strateški postavljene ciljeve. Nužno je definisati prioritete, pre svega u domenu profilisanja materijalne osnove turizma, tj. ponude ugostiteljskih objekata za smeštaj. S tim u skladu, nužno je obezbediti odgovarajuće kadrove čija će aktivnost predstavljati ključni faktor daljeg razvoja turizma i hotelijerstva Srbije. Cilj ovog rada je da se sagledaju i analiziraju osnovne odlike zaposlenosti u hotelijerstvu Srbije, pre svega obim i dinamika zaposlenih u hotelijerstvu i njihova kvalifikaciona struktura, kako bi se uočile ključne slabosti i ukazalo na puteve i načine za njihovo prevazilaženje. U tom kontekstu korišćeni su sekundarni statistički podaci i primenjena je analitičko-sintetička metoda. Kao što je prikazano u radu, evidentni su pozitivni pomaci u domenu ljudskih resursa u hotelijerstvu Srbije. Dalje poboljšanje ljudskih resursa u hotelijerskoj industriji Srbije biće rukovođeno globalnim trendovima, kako bi se podstaklo dalje unapređenje kvaliteta hotelske industrije na nivou Srbije kao turističke destinacije.
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O članku

jezik rada: engleski
vrsta rada: pregledni članak
DOI: 10.5937/menhottur1801093k
objavljen u SCIndeksu: 19.07.2018.

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