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2015, vol. 43, br. 4, str. 67-87
Uticaj upravljanja poslovnim procesima na unapređenje performansi preduzeća
aDžavni univerzitet u Novom Pazaru, Departman za ekonomske nauke
bUniverzitet u Nišu, Ekonomski fakultet

e-adresaekahrovic@np.ac.rs
Ključne reči: upravljanje poslovnim procesima; organizacione perfomanse
Sažetak
Glavni cilj ovog rada je da istraži stepen prihvatanja procesne orijentacije u upravljčkoj praksi preduzeća u Srbiji. U radu se istražuju efekti upravljanja poslovnim procesima na organizacione performanse. Empirijsko istraživanje je sprovedeno na uzorku od 120 preduzeća putem anketiranja menadžera, prikupljajući njihova mišljenja i poslovnu praksu za period 2012 - 2014. Rezultati istraživanja su pokazali da elementi upravljanja poslovnim procesima imaju pozitivan uticaj na performanse poslovnih procesa. Dobijeni podaci su vrlo korisni za menadžere u Srbiji, jer oni naglašavaju potrebu za većom primenom procesnog pristupa u upravljanju u svakodnevnim poslovnim aktivnostima i efektivnom donošenju odluka.
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O članku

jezik rada: engleski
vrsta rada: izvorni naučni članak
DOI: 10.5937/industrija43-9068
objavljen u SCIndeksu: 30.03.2016.
metod recenzije: dvostruko anoniman