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2016, vol. 62, br. 1, str. 43-58
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Uloga savremenih Web tehnologija u upravljanju lancima snabdevanja
The role of contemporary Web technologies in supply chain management
Sažetak
Promenljive tržišne okolnosti i globalizacija uticali su na integrisanje elektronskog poslovanja (e-poslovanje) i upravljanja lancima snabdevanja kao i na nastanak virtuelnih lanaca snabdevanja. E-poslovanje obuhvata sve oblike poslovnih transakcija ili razmene informacija koje se izvode korišćenjem informacionih i komunikacionih tehnologija između preduzeća, preduzeća i njegovih kupaca ili između preduzeća i javne administracije. Lanac snabdevanja se stavlja u kontekst jedinstvenog poslovnog procesa, robnog i informacionog toka koji ga prati duž celog kanala distribucije, a svaka pojedinačna kompanija je samo jedna karika u lancu snabdevanja u kome više ne postoje granice između kompanija. U vremenu ekonomskih izazova, smanjenje troškova kroz racionalizaciju poslovanja i automatizaciju procesa, povećanje produktivnosti i kvaliteta proizvoda i usluga, uslovi su opstanka kompanija na tržištu. U tom kontekstu se razmatra uloga informacionih i komunikacionih tehnologija, a pre svega savremenih Web tehnologija, kao što su ekstranet i Web 2.0, u upravljanju lancima snabdevanja.
Abstract
Ever changing market circumstances and globalization have caused electronic business (e-business) and supply chain management to integrate and virtual supply chains to emerge. E-business comprises all forms of business transactions and information sharing which is performed using information and communication technologies between companies, companies and their consumers, or companies and public administration. Supply chain is thus considered a unique and continuous business process, supported with goods and information flows throughout the entire distribution channel, where each company is part of the chain and boundaries between companies are non-existent. In times of economic uncertainty, cost reduction through rationalization and automatization of business processes, and improvement of productivity and quality of goods and services, become necessary for company's survival. In this context, the role of information and communication technologies in supply chain management is discussed, with particular attention to the contemporary web technologies such as extranet and Web 2.0.
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