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2017, vol. 55, iss. 7-9, pp. 589-600
Criteria for qualifying unfair commercial practice
Institute of Comparative Law, Belgrade, Serbia
Keywords: consumer protection; trader; unfair commercial practice; qualification criteria
The subject of this paper is unfair commercial practice and the criteria that are used to determine whether the trader conducts such practice towards consumers. At the beginning of the paper, the rules which determine the existence of unfair commercial practice are analyzed, by referencing precisely defined actions which the law considers as unfair commercial practice, as well as the criteria for determining whether the trader conducts misleading or aggressive commercial practice, which are two types of unfair commercial practice that the Consumer Protection Act specifically regulates. After that, the procedure required to determine if a particular action of a trader is considered as unfair commercial practice is presented in detail. Within that part the multiple criteria to be used in that procedure, as well as their order of application, are clearly pointed out.


article language: Serbian
document type: unclassified
published in SCIndeks: 22/06/2017

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