In modern business organizations knowledge is considered to be the basic resource for an organisation's work quality and competitiveness improvement. Open organizations insist on developing, organizing and using of knowledge. The knowledge that an organization creates should increase its value. This is made possible by adequate knowledge management. The paper presents the basic characteristics of an open organization, aspects of knowledge management, as well as the elements of an organization's knowledge life cycle. In business, guidance on the processes in organizations, the focus of activities for the products and services on the set of activities and factors shape the machinery products and services. Key position and contribution to the successful business processes and organizations belong to the knowledge workers who are the two basic pillars of modern enterprise of machinery. Business performance of hotels is focused to the determination and realization of goals in the areas of research and development, the introduction of innovation and improves performance of products to meet the identified and unidentified needs of consumers. Requirements of innovative business are focused on constant improvement of human resources, acquiring new knowledge of employees and management to be created and realized the value for the organization and stakeholders. The transformation of knowledge in the essential resource, human resources management delegate new tasks, challenges, requirements and responsibilities for the preservation of market competitiveness and the achievement of positive business results.