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Ekonomika poljoprivrede
2020, vol. 67, br. 1, str. 189-206
The influence of teamwork as an internal marketing factor on the quality of the service of insurance companies in Serbia's agricultural sector
(naslov ne postoji na srpskom)
Piljan Ivana ORCID, Simonović Zoranb ORCID, Ćurčić Nikolab ORCID
aFaculty of Business Economics and Entrepreneurship, Belgrade
bInstitut za ekonomiku poljoprivrede, Beograd, Srbija

e-adresa: ivan.piljan@vspep.edu.rs, zoki@medianis.net, nikolavcurcic@yahoo.com
Projekat:
Article as research is financed by the Ministry of Education, Science and Technological Development of the Republic of Serbia.

Ključne reči: teamwork; market success; internal marketing; common goal; agriculture
Sažetak
(ne postoji na srpskom)
The subject matter of this paper is the analysis of the quality of the services and the sustainability of the business operations of insurance companies in the agricultural sector in the Republic of Serbia, depending on the teamwork concept. Teamwork belongs to the internal marketing factors in companies' business doing. Teams should have a common goal which the members may only achieve through joint work and a combination of the knowledge and abilities pertaining to different areas. Client satisfaction is a teamwork efficiency measure. Apart from a large number of satisfied users, a large number of new insurance programs innovated from year to year and offering its users an increasingly big range of possible types of insurance are also the indicators of the successful business doing of insurance companies in the agricultural sector. The research study was done on a suitable sample of 250 respondents, employed in 10 insurance companies.
Reference

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O članku

jezik rada: engleski
vrsta rada: izvorni naučni članak
DOI: 10.5937/ekoPolj2001189P
objavljen u SCIndeksu: 09.04.2020.
metod recenzije: dvostruko anoniman
Creative Commons License 4.0

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