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2010, vol. 16, iss. 3, pp. 11-16
A model of the logistics process quality
aUnion University, Faculty of Industrial Management, Kruševac, Serbia
bVisoka tehnička mašinska škola strukovnih studija, Trstenik
Keywords: model; logistics process; quality
The quality of logistics processes is an important entity of a business system quality. Therefore, ever more attention is paid to research into this area. The process model described in this research paper is the result of an original scientific methodology which treats a logistics process through nine logistic modules of quality, following material and information's flow through the process from the input to the output. Presented model was developed on the example of the bakery industry and can serve as a basis for solving logistical problems in other areas, looking at logistics as a specific function within the technical, organizational, social and other systems. Apart from its formal mathematical interpretation, this model also has a heuristic dimension which is, in the first place, reflected in inciting new research and theoretical disputes.
Arsovski, S., Lazić, M. (2008) Vodič za inženjere kvaliteta. Kragujevac: Mašinski fakultet
Arsovski, S. (2002) Menadžment ekonomikom kvaliteta. Kragujevac: Mašinski fakultet
Arsovski, S. (2006) Menadžment procesima. Kragujevac: Mašinski fakultet
Marić, A., Đorđević, Lj., Arsovski, S. (2008) Quality analysis techniques and logistics in technological systems. in: 'Research and development in mechanical industry'- RaDMI, 8th International Conference, Užice, Serbia and Montenegro, 14. -17. September 2008, Proceedings, Page 499-504
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Marić, A., Arsovski, S., Đorđević, L. (2008) Logistički zadaci i kvalitet proizvoda u proizvodno poslovnim sistemima. IMK-14 - Istraživanje i razvoj, vol. 14, br. 1-2, str. 173-178
Marković, G., Gašić, M., Marinković, Z., Savković, M. (2008) Metodologija izbora optimalne lokacije regionalnog logističkog centra. IMK-14 - Istraživanje i razvoj, vol. 14, br. 1-2, str. 85-90


article language: Serbian
document type: Original Scientific Paper
published in SCIndeks: 02/11/2010

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