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2008, vol. 3, br. 2, str. 127-136
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Integracija sistema menadžmenta kvalitetom i ekološkog menadžmenta - studija u indijskoj industriji automobilskih komponenti
Integration of quality management system (QMS) and environmental management system (EMS): Study in Indian auto component industry
Department of Management Studies Dayananda Sagar College of Engineering Kumaraswamy Layout, Bangalore, India
Sažetak
Biznis organizacije obično primenjuju više od jednog menadžment sistema, uključujući sistem za menadžment kvalitetom, ekološki menadžment, menadžment bezbednosti i higijene, itd. Većina ovih sistema fokusirana je na postizanje kompetetivne prednosti organizacije, i cilj je što veća integracija ovih sistema. Istraživanje u ovom radu se zasniva na studiji indijske industrije automobilskih komponenti. Tokom ranih devedesetih, ulaskom internacionalnih OEMa (Original Equipment Manufacturers) na tržište Indije, i lokalni proizvođači su morali da povećaju kvalitet svoje proizvodnje. U tom procesu različiti menadžment sistemi kvaliteta kao što su QS 9000 i ISO 14001 su implementirani. Ovaj rad govori o tome kako integracije QS 9000 Sistema menadžmenta kvalitetom i ISO 14001 sistema zaštite životne sredine kao integrisani pristup mogu poboljšati poziciju kompanije.
Abstract
Business organisations are implementing more than one management system, including systems for quality management, environmental management, safety and hygiene and so on. Most of these systems focus on generating competitive advantage to the organisations, and the onus is on integration of these systems to the extent possible. This research paper is based on a study on the Indian auto component industry. In the early nineties, with the entry of the multinational OEMs (Original Equipment Manufacturers) in to the Indian market, the local component manufacturers had to gear up to deliver world class components. In the process, various management systems such as QS 9000 and ISO 14001 were implemented. This paper throws light on how the QS 9000 Quality Management System and ISO 14001 environmental system are an integrated approach for better competitiveness.
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