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Ekonomika preduzeća
2022, vol. 70, iss. 3-4, pp. 230-239
Impact of ISO standard application on financial performance of private hospitals
Babić Jasnaa ORCID, Rajić Vesnab ORCID, Rakonjac Antić Tatjanac ORCID
aUniversity of Belgrade, Faculty of Economy, Department of Business Economics and Management, Serbia
bUniversity of Belgrade, Faculty of Economy, Department of Statistics and Mathematics, Serbia
cUniversity of Belgrade, Faculty of Economy, Department of Economic Policy and Development, Serbia
Keywords: quality management system; ISO standards; private hospitals; the quality of health services; economic benefits; financial performance
Abstract
Health care is a set of measures implemented with the aim of preventing the occurrence of diseases in the population, timely diagnosis, treatment and rehabilitation. Hospital health care is a part of a secondary level of health care. The paper examines the impact of the application of the International Organization for Standardization (ISO standards) on financial performance in private hospitals. The case study was made on the basis of a sample of the private hospitals in the city of Belgrade (the Republic of Serbia).
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article language: English
document type: Original Scientific Paper
DOI: 10.5937/EKOPRE2204230B
received: 15/11/2020
published in SCIndeks: 09/08/2022

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