Metrics

  • citations in SCIndeks: 0
  • citations in CrossRef:[1]
  • citations in Google Scholar:[]
  • visits in previous 30 days:18
  • full-text downloads in 30 days:14

Contents

article: 10 from 79  
Back back to result list
2020, vol. 11, iss. 2, pp. 93-103
The role and importance of product in the marketing concept of bank
Akademija strukovnih studija Južna Srbija, Odsek za poslovne studije, Blace

emailjelenavelickovic409@yahoo.com
Keywords: bank; banking product; product range
Abstract
Strategic maneuvering of the product, price, distribution, and promotion, as elements of supply, is the essence of the marketing concept of modern banking. The occurrence and development of the global network have radically changed all elements of the marketing mix. By establishing a product range and with dynamic management of the changes in its structure, banks are consolidating their possibilities with clients' needs. They are trying to offer as rich and readily available product range as can be achieved. They are aiming to adapt the supply in relation to the demands of existing and potential users as much as possible. The supply often exceeds demand. Therefore, they try to never make decisions regarding the adjustment of the product without cooperating with the clients. Availability of different adjustable and competitive banking products established by the usage of information technologies is becoming the foundation of banking. Focusing on the client, well-rounded high-quality product supply, as well as constant innovations, represent the key factors of banks' business success.
References
Chakrabarty, A., Ennew, C.T. (2007) The Distribution of Bank Services: A Review of Research and Key Trends. Institut Bank-Bank Malaysia
Đorđević, B. (2007) Odnosi s potrošačima u digitalnoj ekonomiji. Ekonomski anali, vol. 52, br. 173, str. 133-157
Hanić, H., Krsmanović, S. (2001) Upravljački informacioni sistemi. Ekonomski fakultet
Komazec, S., Ristić, Ž. (2012) Monetarna ekonomija i bankarski menadžment. Beograd: EtnoStil
Končar, J.A., Vukmirović, G., Katai, Z. (2005) Direktni e-mail marketing - praksa i iskustvo Srbije. Marketing, vol. 36, br. 3, str. 125-130
Kotler, P. (2000) Marketing Management: Millenium Edition. Prentice-Hall
Lancaster, G., Massingham, L. (2011) Essentials of marketing management. Routledge
Ljubojević, Č. (2000) Marketing izazovi savremene banke. Svet finansija, 183: 13-20
Mcmahon, R. (1986) Bank marketing handbook: How to compete in the financial services industry. Rolling Meadows, IL: Bankers Publishing Company
Popović, D. (2018) Model unapređenja kvaliteta procesa životnog osiguranja. Novi Sad: Univerzitet u Novom Sadu, Doktorska disertacija
Veličković, J., Jovović, M. (2010) Funkcija marketinga u finansijskim institucijama. BizInfo (Blace), 1(2): 107-112
Vunjak, N., Čurčić, U., Kovačević, L. (2013) Korporativno bankarstvo. Ekonomski fakultet u Subotici
Zdjelarić, P. (2016) Interni marketing u funkciji povećanja percipiranog kvaliteta bankarskih usluga. Univerzitet Privredna Akademija u Novom Sadu, Doktorska disertacija
 

About

article language: Serbian
document type: Review Paper
DOI: 10.5937/bizinfo2002093V
received: 06/11/2020
accepted: 02/12/2020
published in SCIndeks: 31/12/2020
Creative Commons License 4.0

Related records

No related records