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2020, vol. 68, br. 7-8, str. 545-556
Uspešnost kriznih timova u odgovoru na krizu izazvanu pandemijom COVID-19
aModern Business School, Department for Management and Marketing, Belgrade
bVitez University, Faculty of Business Economics, Department for Entrepreneurship and Management, Travnik, Bosnia and Herzegovina
cCollege of Sports and Health, Department for Sports Management, Belgrade
Sažetak
Krize su neizbežan deo životnog ciklusa svake organizacije, bez obzira na njenu lokaciju, veličinu, tržište i delatnost. Sve organizacije su se početkom 2020. godine suočile sa novom krizom koju je izazvala pandemija COVID-19. Naglo širenje i posledice koje ova bolest ostavlja po zdravlje ljudi zahtevale su brzu reakciju organizacija i zaštitu zdravlja i bezbednosti zaposlenih kroz fizičko distanciranje. Organizacije su morale da reorganizuju svoj način funkcionisanja i pronađu načine da nastave svoje poslovanje u novim okolnostima. Prvi odgovor organizacija na kriznu situaciju bio je aktiviranje ili formiranje timova za upravljanje krizom. Ključni cilj tima za upravljanje krizom jeste da organizaciju pripremi i osposobi za Nov način poslovanja, odnosno da pronađe način da iskoristi sve prednosti i snage kako bi minimizirao negativne efekte krize. Kvalitet i način funkcionisanja tima za upravljanje krizom u velikoj meri determinišu uspešnost kriznog menadžmenta i oporavak organizacije nakon krize. Rezultati istraživanja sprovedenog u aprilu i maju 2020. godine u kojem je učestvovalo 108 članova kriznih timova pokazali su da su ovi timovi adekvatno odgovorili na krizu izazvanu pandemijom COVID-19. Članovi kriznih timova su brzo odreagovali na prve signale krize i donosili odluke u realnom vremenu primenjujući holistički pristup zbog različitih znanja, veština i iskustava, jasnih uloga, posvećenosti zajedničkom cilju, otvorene, iskrene, efektivne komunikacije i međusobnog poverenja.
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O članku

jezik rada: engleski
vrsta rada: izvorni naučni članak
DOI: 10.5937/EKOPRE2008545L
primljen: 25.09.2020.
objavljen u SCIndeksu: 20.02.2021.