Metrika

  • citati u SCIndeksu: 0
  • citati u CrossRef-u:0
  • citati u Google Scholaru:[]
  • posete u poslednjih 30 dana:40
  • preuzimanja u poslednjih 30 dana:18

Sadržaj

članak: 1 od 441  
Back povratak na rezultate
2022, vol. 11, br. 21, str. 1-14
Doprinos interkulturnog menadžmenta razvoju kulturne kompetentnosti u zdravstvenom sektoru
aUniverzitet u Kragujevcu, Fakultet za hotelijerstvo i turizam, Vrnjačka Banja, Srbija
bUniverzitet u Kragujevcu, Ekonomski fakultet, Srbija

e-adresasnezana.knezevic@fhitvb.kg.ac.rs, ivko.stat@gmail.com
Sažetak
Globalizacija menja način na koji gledamo na svet i utiče na zdravstveni sektor. Postoji potreba da se interkulturalna kompetencija implementira među zaposlene u zdravstvenom sektoru. Koncept interkulturalne medicine nastao je zbog uticaja kulturnih barijera za efikasnu zdravstvenu zaštitu. Da bi se izbegli kulturni stereotipi a zbog odlučujuće uloge ljudskog faktora u upravljanju zdravstvenim ustanovama, neophodno je dobro poznavati interkulturalno upravljanje ljudskim resursima. Migracija stanovništva i globalizacija iziskuju potrebu za edukacijom, kako bi se razumeo uticaj kulturoloških faktora na efikasnu zdravstvenu zaštitu. Koncept kulturne kompetentnosti u zdravstvenoj zaštiti obuhvata strategije, odgovorno upravljanje i ponašanje zaposlenih i kao takav pruža osnov za efikasno funkcionisanje u interkulturalnom okruženju.
Reference
Abubakar, I., Aldridge, R.W., Devakumar, D., Orcutt, M., Burns, R., Barreto, M.L., Guo, Y., et al. (2018) The UCL-Lancet Commission on Migration and Health: The health of a world on the move. Lancet, 392(10164), 2606-54
Alizadeh, S., Chavan, M. (2016) Cultural competence dimensions and outcomes: A systematic review of the literature. Health & Social Care in the Community, 24(6): e117-e130
Anand, R., Lahiri, I., eds. (2004) Developing Skills for Interculturally Competent Care. u: Cultural Competency in Healthcare: A Guide for Trainers, National MultiCultural Institute, 3rd ed., chapter 23
Avakumović, J. (2019) HRM aktivnosti grupisane u AMO model u sistemu visokog obrazovanja. Ekonomski izazovi, vol. 8, br. 16, str. 90-99
Betancourt, J.R., Green, A.R., Carrillo, J.E., Ananeh-Firempong, O. (2003) Defining cultural competence: A practical framework for addressing racial/ethnic disparities in health and health care. Public Health Rep, 118(4): 293-302
Betancourt, J.R., Green, A.R. (2010) Linking cultural competence training to improved health outcomes: Perspectives from the field. Academic Medicine, 85(4): 583-585
Burns, R., Zhang, C., Patel, P., Eley, I., Campos-Matos, I., Aldridge, R. (2021) Migration health research in the United Kingdom: A scoping review. Journal of Migration and Health, (4), 100061
Butler, M., Mccreedy, E., Schwer, N., Burgess, D., Call, K., Przedworski, J., Kane, R.L., et al. (2016) Improving Cultural Competence to Reduce Health Disparities. u: Comparative Effectiveness Review, Rockville, MD: Agency for Healthcare Research and Quality, No. 170, (Prepared by the Minnesota Evidencebased Practice Center under Contract No. 290-2012-00016-I.) AHRQ Publication No. 16-EHC006-EF, March 2016. www.effectivehealthcare.ahrq.gov/reports/final.cf
Centers for Disease Control and prevention (2021) Cultural Competence in Health and Human Services. Retrieved December 31, 2021, from https://npin.cdc.gov/pages/cultural-competence
Govere, L., Govere, E.M. (2016) How Effective is Cultural Competence Training of Healthcare Providers on Improving Patient Satisfaction of Minority Groups?: A Systematic Review of Literature. Worldviews on Evidence-Based Nursing, 13(6): 402-410
Grewal, U.S., Abduljabar, H., Sulaiman, K. (2021) Cultural competency in graduate medical education: A necessity for the minimization of disparities in healthcare. EClinicalMedicine, (35): 100837
Handtke, O., Schilgen, B., Mösko, M. (2019) Culturally competent healthcare: A scoping review of strategies implemented in healthcare organizations and a model of culturally competent healthcare provision. PLOS ONE, 14(7): e0219971
Harris, P., Moran, T.R., Moran, V.S., eds. (2007) Managing cultural differences, Global Leadership Strategies for the 21st Century. Butterworth-Heinemann, ISBN-13: 978-0-7506-8247-3
Ishikawa, H., Takayama, T., Yamazaki, Y., Seki, Y., Katsumata, N. (2002) Physicianpatient communication and patient satisfaction in Japanese cancer consultations. Social Science & Medicine, (55): 301-311
Kim, M.S., Smith, D.H., Yueguo, G. (1999) Medical decision making and Chinese patients' self-construals. Health Communication, (11): 249-260
Langović-Milićević, A., Langović, Z., Pažun, B. (2010) Talent management as a driving force of company development. u: 8th International scientific conference: Forces Driving the Revival of the Companies and Economy, Megatrend University, 507-515, ISBN 978-86-7747-417-1
Langović-Milićević, A., ed. (2014) Strategijski menadžment i interkulturalnost. Vrnjačka Banja: Univerzitet u Kragujevcu,-Fakultet za hotelijerstvo i turizam
Levin-Zamir, D., Keret, S., Yaakovson, O., Lev, B., Kay, C., Verber, G., Lieberman, N. (2011) Refuah Shlema: A cross-cultural programme for promoting communication and health among Ethiopian immigrants in the primary health care setting in Israel. Global Health Promotion, 18(1): 51-54
Lie, D.A., Lee-Rey, E., Gomez, A., Bereknyei, S., Braddock, C.H. (2011) Does Cultural Competency Training of Health Professionals Improve Patient Outcomes?: A Systematic Review and Proposed Algorithm for Future Research. Journal of General Internal Medicine, 26(3): 317-325
Michalopoulou, G., Falzarano, P., Arfken, C., Rosenberg, D. (2009) Physicians' Cultural Competency as Perceived by African American Patients. Journal of the National Medical Association, 101(9): 893-899
Mösko, M. (2015) Cross-cultural Opening: A long way to achieve substantial changes in the German mental health care system. Socialmedicinsk tidskrift, 92(1), 79-88, https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.885.2171&rep=rep1&type=p df
Napier, A. D., Ancarno, C., Butler, B., Calabrese, J., Chater, A., Chatterjee, H., Guesnet, F., Horne, R., Jacyna, S., Jadhav, S., Macdonald, A., Neuendorf, U., Parkhurst, A., Reynolds, R., Scambler, G. (2014) Culture and health. Lancet, 384(9954): 1607-39
Office for National Statistics (n.d.) Population of the UK by country of birth and nationality. Retrieved December 31, 2021, from https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/intern ationalmigration/datasets/populationoftheunitedkingdombycountryofbirthandnationality
Parmelli, E., Flodgren, G., Beyer, F., Baillie, N., Schaafsma, M.E., Eccles, M.P. (2011) The effectiveness of strategies to change organisational culture to improve healthcare performance: a systematic review. Implementation Science, 6(6): 33
Paternotte, E., van Dulmen, S., van der Lee, N., Scherpbier, A.J.J.A., Scheele, F. (2014) Factors influencing intercultural doctor-patient communication: A realist review. Patient Education and Counseling, 98(4): 420-445
Substance Abuse and Mental Health Services Administration (2014) Improving Cultural Competence: Treatment Improvement Protocol (TIP) Series. Rockville, MD: HHS Publication, No. 59; Retrieved December 31, 2021, from https://store.samhsa.gov/product/TIP-59-Improving-Cultural-Competence/SMA15-4849
Tadić, D., Kovačević, A., Stanisavljev, S., Kavalić, M. (2021) Izazovi kvaliteta 4.0 - pregled literature i poslovne prakse. Ekonomski izazovi, vol. 10, br. 20, str. 17-41
Truong, M., Paradies, Y., Priest, N. (2014) Interventions to improve cultural competency in healthcare: A systematic review of reviews. BMC Health Services Research, 14(99), 2-17
UNHCR (n.d.) The refugee and migrant crisis. Retrieved December 31, 2021, from https://www.unicef.org/serbia/en/refugee-and-migrant-crisis
Weech-Maldonado, R., Dreachslin, J.L., Epané, J.P., Gail, J., Gupta, S., Wainio, J.A. (2018) Hospital cultural competency as a systematic organizational intervention: Key findings from the national center for healthcare leadership diversity demonstration project. Health Care Manage Rev, 43(1): 30-41
World Health Organisation (1986) Ottawa charter for health promotion. u: First international conference on health promotion, Ottawa, https://www.who.int/teams/health-promotion/enhanced-wellbeing/first-global-conference
Yancu, C.N., Farmer, D.F. (2017) Product or Process: Cultural Competence or Cultural Humility?. Palliative Medicine and Hospice Care - Open Journal, 3(1): e1-e4
 

O članku

jezik rada: srpski
vrsta rada: pregledni članak
DOI: 10.5937/EkoIzazov2221001K
primljen: 12.01.2022.
prihvaćen: 25.05.2022.
objavljen u SCIndeksu: 30.12.2022.
Creative Commons License 4.0

Povezani članci

Nema povezanih članaka