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Menadžment u hotelijerstvu i turizmu
2023, vol. 11, br. 1, str. 51-65
Da li trening i razvoj utiču na zadržavanje zaposlenih u hotelskoj industriji? - medijatorska uloga organizacione posvećenosti
Mirić Marija ORCID, Slavković Marko ORCID
Univerzitet u Kragujevcu, Ekonomski fakultet, Srbija

e-adresa: mslavkovic@kg.ac.rs
Ključne reči: trening i razvoj; zadržavanje zaposlenih; posvećenost; hotelijerstvo; ljudski resursi
Sažetak
Održiv uspeh hotelskih preduzeća u velikoj meri je opredeljen njihovom sposobnošću da regrutuju i zadrže kvalitetne ljudske resurse. Cilj istraživanja u ovom radu je da ispita uticaj treninga i razvoja na zadržavanje zaposlenih u hotelima koji posluju na teritoriji Republike Srbije i da utvrdi da li visok nivo organizacione posvećenosti menja jačinu odnosa ovih promenljivih. Na uzorku koji broji 97 zaposlenih primenjene su deskriptivna i korelaciona analiza, ANOVA, T-test, kao i regresiona analiza za utvrđivanje medijatorskih efekata. Generisani rezultati potvrđuju statistički signifikantan uticaj treninga i razvoja na zadržavanje zaposlenih i medijatorski efekat njihove posvećenosti u prethodno navedenoj relaciji. Sa stanovišta teorijskog doprinosa sprovedeno istraživanje produbljuje razumevanje kompleksnih odnosa treninga i razvoja, retencije zaposlenih i njihove privrežnosti hotelu. Dodatno, kroz izvesne pragmatične implikacije, rad pruža podršku menadžmentu hotelskih preduzeća u redefinisanju strategije upravljanja radnim stavovima zaposlenih.
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O članku

jezik rada: engleski
vrsta rada: izvorni naučni članak
DOI: 10.5937/menhottur2301051M
primljen: 31.12.2022.
revidiran: 22.01.2023.
prihvaćen: 05.04.2023.
objavljen u SCIndeksu: 07.07.2023.
Creative Commons License 4.0

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