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2010, vol. 5, br. 1, str. 127-142
Razvoj teorijskog okvira za upravljanje kvalitetom u okviru lanaca snabdevanja
Faculty of Management Studies, Banaras Hindu University, Varanasi, India
Sažetak
Ovaj rad ima za cilj da definiše koncept menadžmenta kvaliteta lanaca snabdevanja Supply Chain Quality Management (SCQM) i da razvije konceptualni okvir SCQM nakon definisanog okvira praktičnog menadžmenta lanaca snabdevanja (SCM) i menadžmenta kvalitetom (QM), uz analizu dostupnih literaturnih rezultata. Okvir predložen u ovom radu dovodi do zaključka da i SCM praksa, kao i QM treba procenjivati sa aspekta komparativne prednosti i organizacionih performansi. Komparativni parametri koji su mereni su: cena, kvalitet, rokovi isporuke, inovacija proizvoda, dok su kao organizacioni parametri mereni: marketing, operacije i finansije. Rezultati istraživanja pomoći će donosiocima odluka kod poređenja tri široke oblati organizacija, u smislu sopstvene komparativne prednosti, a to su SCM praksa, zasebna QM praksa i na kraju SCM & QM kombinovana praksa.
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O članku

jezik rada: engleski
vrsta rada: neklasifikovan
objavljen u SCIndeksu: 13.04.2010.