Akcije

Turizam
kako citirati ovaj članak
podeli ovaj članak

Metrika

  • citati u SCIndeksu: 0
  • citati u CrossRef-u:0
  • citati u Google Scholaru:[]
  • posete u poslednjih 30 dana:9
  • preuzimanja u poslednjih 30 dana:7

Sadržaj

članak: 6 od 83  
Back povratak na rezultate
2020, vol. 24, br. 4, str. 194-207
Effect of job involvement, organizational commitment and satisfaction on turnover intention: A research in the city of Antalya
(naslov ne postoji na srpskom)
Akdeniz University Social Sciences Institute, Antalya, Turkey

e-adresaaaksu@akdeniz.edu.tr
Ključne reči: job involvement; commitment; satisfaction; turnover intention; Antalya; Turkey
Sažetak
(ne postoji na srpskom)
Today like other establishments, touristic establishments are trying to survive under conditions of high-level competition among their rivals. The diversity aspect of jobs in touristic establishments needs analysis to determine operational aspects and outcomes. In this context, to sustain satisfaction and motivation of employees there are critical factors. In this paper, the possible relationships among job involvement, commitment, satisfaction and turnover intention levels of employees were investigated. As a result of the regression analysis, it was concluded that at least one of the independent variables of the model, which were job involvement, organizational commitment, and job satisfaction levels, had an impact on intention to turnover. The findings of the research are important both from theoretical and practical perspectives. From a theoretical perspective, this research shows the possible effect of job involvement, commitment, and satisfaction on turnover intention. From a practical perspective, the results would be of help for tourism sector professionals, researchers and decision makers.
Reference
*** Proceedings of the 1st Tourism Congress of Mediterranean Countries, Antalya, 17-21 April. Akdeniz University School of Tourism & Hotel Management, 604-19
Abdullah, M.A., Aldakhil, M., Wu, C., Rezaei, S., Cobanoglu, C. (2017) The structural relationships between TQM and employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management, 29(4), 1-18
Akgunduz, Y., Sanli, S.C. (2017) The effect of employee advocacy and perceived organizational support on job embeddedness and turnover intentions in hotels. Journal of Hospitality and Tourism Management, 31, 118-125
Batt, R., Valcour, P.M. (2003) Human resources practices as predictors for work: Family outcomes and employee turnover. Industrial Relations, 42(2), str. 189-220
Brooke, P.P., Russell, D.W., Price, J.L. (1988) Discriminant validation of measures of job satisfaction, job involvement, and organizational commitment. Journal of Applied Psychology, 73(2), 139-145
Brown, S.P. (1996) A meta-analysis and review of organizational research on job involvement. Psychological Bulletin, 120(2), 235-255
Caillier, J.G. (2013) Satisfaction with work-life benefits and organizational commitment/job involvement: is there a connection?. Review of Public Personnel Administration, 33(4), 340-364
Chen, T.J., Wu, C.M. (2017) Improving the turnover intention of tourist hotel employees: Transformational leadership, leader-member exchange, and psychological contract breach. International Journal of Contemporary Hospitality Management, 29(7), 1914-1936
Chi, C.G., Gursoy, D. (2009) Employee satisfaction, customer satisfaction, and financial performance: An empirical examination. International Journal of Hospitality Management, 28, 245-253
Chow, C.W., Haddad, K., Singh, G. (2007) Human resource management, job satisfaction, morale, optimism, and turnover. International Journal of Hospitality & Tourism Administration, 8(2), 73-88
Ćulibrk, J., Delić, M., Mitrović, S., Ćulibrk, D. (2018) Job satisfaction, organizational commitment and job involvement: The mediating role of job involvement. Frontiers in Psychology, 9, 1-12
Demir, S. (2020) The role of self-efficacy in job satisfaction, organizational commitment, motivation and job involvement. Eurasian Journal of Educational Research, 85, 205-224
Derakhshide, H., Kazemi, A. (2014) The effect of job involvement and organizational commitment on employees' job satisfaction and performance in hotel industry of Mashhad by using structural equation modeling. Journal of Applied Sociology, 55(3), 19-21
Hom, P.W., Griffeth, R.W. (1995) Employee turnover. Cincinnati, OH: Southwestern College Publishing
Kanungo, R. (1982) Work alienation: An integrative approach. New York: Praeger, 1st ed
Kinicki, A.J., McKee-ryan, F.M., Schriesheim, C.A., Carson, K.P. (2002) Assessing the construct validity of the job descriptive index: A review and meta-analysis. Journal of Applied Psychology, 87(1), 14-32
Lambert, E.G., Qureshi, H., Hogan, N.L., Klahm, C., Smith, B., Frank, J. (2015) The association of job variables with job involvement, jab satisfaction, and organizational commitment among Indian police officers. International Criminal Justice Review, 25(2), 194-213
Laškarin-Ažić, M. (2017) The impact of hotel employee satisfaction on hospitability performance. Tourism and hospitality management, 23(1), 105-117
Lim, J., Kim, W.G., Zhao, X. (2017) Multilevel model of management support and casino employee turnover intention. Tourism Management, 59, 193-204
Markovits, Y., Davis, A.J., Dick, R.V. (2007) Organizational commitment profiles and job satisfaction among Greek private and public sector employees. International Journal of Cross Cultural Management, 7(1), 77-99
Mowday, R.T., Steers, R.M., Porter, L.W. (1979) The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224-247
Pelkey, M.M. (2017) Relationship of organizational commitment, job involvement, and generativity to interest in mentoring among retirees. The Graduate School of Clemson University, Doctorate Thesis
Rahman, W., Nas, Z. (2013) Employee development and turnover intention: Theory validation. European Journal of Training and Development, 37(6), 564-579
Schwepker, C.H. (2001) Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce. Journal of Business Research, 54, 39-52
Selvanayagam, B.L., Thiagarajan, M. (2019) Job involvement of employees in hospitality industry in relation to their job satisfaction. Journal of Business Economics, 1(1), 56-62
UNWTO (2020) UNWTO World Tourism Barometer, 18 (1), 1-6
Widodo, S., Widiyanti, M., Hidayati, T., Wiyadi,, Situmorang, N. (2019) Human resources management facets: Role of organizational commitment. Journal of Security and Sustainability Issues, 9(1), 281-293
Word, J., Park, S.M. (2009) Working across the divide: Job involvement in the public and nonprofit sectors. Review of Public Personnel Administration, 29(2), 103-133
Yamaguchi, I. (2013) A Japan-US cross-cultural study of relationships among team autonomy, organizational social capital, job satisfaction, and organizational commitment. International Journal of Intercultural Relations, 37, 58-71
Zhou, J., Plaisent, M., Zheng, L., Bernard, P. (2014) Psychological contract, organizational commitment and work satisfaction: Survey of researchers in Chinese state-owned engineering research institutions. Open Journal of Social Sciences, 2, 217-225
Zopiatis, A., Constanti, P., Theocharous, A.L. (2014) Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus. Tourism Management, 41, 129-140
 

O članku

jezik rada: engleski
vrsta rada: izvorni naučni članak
DOI: 10.5937/turizam24-26247
primljen: 01.04.2020.
prihvaćen: 01.10.2020.
objavljen u SCIndeksu: 11.12.2020.
metod recenzije: dvostruko anoniman

Povezani članci

Vojno delo (2015)
Health issues as security issues
Rokvić Vanja, i dr.

Psihologija (2019)
Model efekata psihološkog kapitala na stavove i motivaciju nastavnika
Karakus Mehmet, i dr.

Marketing (2019)
Uloga internog marketinga u unapređenju posvećenosti organizaciji
Bogićević-Milikić Biljana, i dr.

prikaži sve [7]