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Analysis of process duration and process capacity as a base for process time management
aUniveristy of Niš, Faculty of Economy
bVelefarm-VFB, Beograd
cForeign Trade Chamber of Bosnia and Herzegovina, Mostar, Bosnia and Herzegovina,,
Keywords: process management; process duration; process capacity; time management
Processes represent the basis for the analysis and improvement of business operations. Their efficiency influences the efficiency of an enterprise as a whole, but also customers' and other stakeholders' satisfaction. Therefore continuous improvement of business processes can be considered as managers' and employees' everyday task. In this paper the focus is on exploring some possibilities for process improvement concerning process duration and capacity. Considering the fact that on-time delivery and product availability are significant factors of an enterprise's competitiveness, process time analysis, based on analysis of process duration and capacity, represents an important source of information, especially for the operational managers.
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article language: English
document type: unclassified
published in SCIndeks: 31/05/2011

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