2011, vol. 57, br. 2, str. 267-276
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Senzorna analiza kao faktor kreiranja vrednosti brenda prehrambenih proizvoda
Sensory analysis as a factor in creating brand value of food products
Niška poslovna škola SS, Niš
Keywords: sensory properties characteristics of products; points system; creating a brand
Sažetak
Kreiranje brenda podrazumeva proces u kojem se brendu definišu mnogobrojni atributi čime se postiže da bude prihvaćen i preferiran od ciljne grupe potrošača. Atributi moraju diferencirati brend od konkurentskih koji svojom različitošću utiču na potrošačeva čula. Putem čula osobe kao individue postaju svesne kompanija, proizvoda i brendova praveći određene percepcije. Svako od čula ima određene funkcije i marketinške potencijale koji u sinergiji postižu puni doživljaj identiteta brenda. Kada su u pitanju prehrambeni proizvodi motiv kupovine i opredeljenje potrošača za određeni brend nije uvek biohemijska vrednost i zdravstvena ispravnost. Kod potrošača veliku ulogu imaju psihofizički faktori - pozitivna senzorska stimulacija, na koju u prvom redu utiču privlačnost mirisa i ukusa (arome), zatim prijatan osećaj u ustima, atraktivna prirodna boja i izgled, svežina, tekstura, te posebna nutrivna vrednost.
Abstract
Creating a brand involves a process in which many characteristics of a brand are defined, resulting in the brand being accepted and preferred by the target consumer group. Attributes must differentiate the brand from competitors' brands, which by their diversity influence consumer's senses. Through the senses people as individuals become aware of companies, products and brands, making a particular perception. Each sense has certain functions and marketing potentials, which in synergy achieve full experience of brand identity. When it comes to food buying behavior, preference of a consumer for a particular brand is not always its biochemical value of health probity. Psycho-physical factors play major role with the consumers - positive sensory stimulation, which is primarily affected by the pleasant smell and taste (aroma), an attractive natural color and appearance, freshness, texture and special nutritive value.
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