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2014, vol. 8, iss. 2, pp. 203-222
Benchmarking concept implementation in order to increase efficiency of public companies
JKP 'Vodovod i kanalizacija', Novi Sad

emailsanda.nastic@vikns.rs
Keywords: benchmarking; data reliability; efficiency indicators; utilities
Abstract
According to recent reports by the Ministry of Finance of the Republic of Serbia, the Serbian public sector employs approximately 781,000 people. The high share of these enterprises in GDP, social wealth and employment has a negative impact on economic efficiency and encourages financial indiscipline and corruption. According to the World Bank expert analysis, a serious reform program related with these companies would lead to fiscal savings and to the overall efficiency increase of the domestic economy. The project titled 'Serbia: Comparison of performance indicators (benchmarking) utility and score reliability data for the period 2007-2012', was carried out in two stages, in 2013 and 2014. The project was implemented by the Inter-institutional professional network in Water Sector of Serbia (IPM), with the support from the World Bank and participation of the Standing Conference of Towns and Municipalities (SCTM) as an interested party.
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About

article language: Serbian
document type: Professional Paper
DOI: 10.5937/PosEko1402203N
published in SCIndeks: 18/05/2015