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2021, vol. 37, iss. 2, pp. 9-38
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Analysis of the efficiency of insurance companies by lines of insurance in Serbia using the COCOSO method
Analiza efikasnosti osiguravajućih kompanija po vrstama osiguranja u Srbiji na bazi COCOSO metode
Abstract
Lately, as known, the efficiency (performance) of insurance companies has been increasingly assessed through the multiple criteria analysis. Having this in mind, this paper analyses the efficiency of insurance companies by lines of insurance in Serbia using the COCOSO method (Combined Compromise Solution). We have proposed adequate measures, within this context, to upgrade the future efficiency of insurance companies in Serbia. The results of efficiency survey of insurance companies by lines of business in Serbia using the COCOSO method has revealed that the method is best applied in property insurance, followed by the accident insurance and voluntary health insurance, motor vehicle insurance, nonlife insurance not classified in subgroups, life insurance other than pure life, liability insurance, pure life insurance, insurance of vessels and transport, credit and guarantee insurance and aircrafts insurance. Such efficiency ranking of the insurance companies by insurance lines was impacted by numerous macro and micro factors (living standard, economic climate, political situation and the like).
Sažetak
U poslednje vreme, kao što je poznato, sve se više ocenjuje efikasnost (performanse) osiguravajućih kompanija na bazi višekriterijumske analize. Imajući to u vidu, u ovom radu analiziramo efikasnost osiguravajućih kompanija po vrstama osiguranja u Srbiji na bazi COCOSO metode (engl. Combined Compromise Solution). U kontekstu toga predložene su adekvatne mere za unapređenje efikasnosti osiguravajućih kompanija u Srbiji u budućnosti. Dobijeni rezultati istraživanja efikasnosti osiguravajućih kompanija po vrstama osiguranja u Srbiji na bazi COCOSO metode pokazuju da je ona najbolja kod imovinskog osiguranja. Zatim, po redosledu, dolaze: osiguranje od posledica nezgode i dobrovoljno zdrastveno osiguranje, osiguranje vozila, neživotna osiguranja koja nisu svrstana u podgrupe, životna osiguranja osim osiguranja života, osiguranje od odgovornosti, osiguranje života, osiguranje plovnih objekata i transporta, osiguranje kredita i jemstva, i osiguranje vazduhoplova. Na takvo rangiranje efikasnosti osiguravajućih kompanija po vrstama osiguranja uticali su brojni makro i mikro faktori (životni standard, ekonomska klima, politička situacija i drugi).
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